Is your Professional Services team a profit centre or a money pit?

Tracking utilization, billable hours, and managing scope creep are just the basics. Your project delivery and professional services teams can be a huge revenue generator if managed strategically.

How many of these profit-driving tactics are you leveraging? 👇

✅ Competitive and differentiated charging rates by skill and experience

✅ Charging for travel time, prep work, and any non-billable hours 

✅ Aiming for minimum 2x revenue vs cost per project manager

✅ Eliminating any unpaid work through rigorous scoping

Don't miss out on the cross-sell and up-sell opportunities your client-facing teams spot. Incentivize them to nurture these opportunities.

Avoid risky fixed-bid projects unless the process is truly repeatable. Quote value-based pricing instead of exposing your daily rates. 

There is so much potential revenue hiding within your PS organization. A few simple adjustments can help capture this low-hanging fruit. 💰

What changes will you make to increase profits from your professional services?