Are you learning from customer losses? Understand why you lose, as much if not more than why you win

We all love gaining new customers, watching the top line revenue soar. But have you ever stopped to consider the true cost of keeping certain clients on board?

How do you define true wealth? For many it transcends material assets to encompass quality time with family, nurturing friendships and cherished experiences that bring joy and fulfilment.

Are you ready to unlock the full potential of your team and create a workplace culture that inspires productivity, innovation and exceptional customer service?

Feeling a shift in the air but can’t quite put your finger on it? You’re not alone. The winds of change are picking up speed and major transformations are afoot.

If you’re seeking major operational improvements, optimising conventional processes won’t deliver. Marginal gains aren’t enough. You need breakthrough innovations.

There’s a major demographic shift happening in today’s workforce we can’t ignore. How can we capitalise on the tremendous opportunities?

In today’s rapidly changing landscape resilience is key to success. But how can you prepare for the unexpected and navigate through uncertainty? The answer lies in Fresh Thinking.

40% of UK CEO’s identify recruitment and skills shortages as the biggest barrier to seizing growth opportunities. Over half are saying talent gaps are already limiting growth capacity today.

Your Professional Services team can be a significant incremental revenue generator if managed strategically.

When did you last evaluate your value proposition(s) - did you discuss with customers? Do they compel prospects to engage?

Today’s best practices are under threat from disruptive innovation and sheer pace of change. How to know if a practice is best for today?

Pricing deserves far more attention than most companies give it. Neglecting pricing is leaving money on the table.